Kia Customer Services

Kia ownership is renowned to be trouble free, however should a problem occur we want it resolved as soon as possible. Your first call should be to the place where you purchased your Kia.

If you require further assistance, please call our customer service team on 0845 601 7521 or e-mail us

Our opening hours are:            Monday to Wednesday: 8.30am to 6pm 
                                                      Thursday: 9.30am to 6pm 
                                                      Friday: 8.30am to 6pm 
                                                      Saturday: 9am to 1pm        

Or you can write to us at:            Kia Customer Services
                                                        PO Box 200
                                                        Brockhurst Crescent
                                                        Bescot
                                                        Walsall
                                                        WS5 4QZ            

Kia Motors subscribes to the New Car Code of Practice. This has been approved by The Office of Fair Trading through their Codes Approval Scheme.

Kia Motors fully supports Motor Industry Codes of Practice. To find out more click here.

Kia brochure

The internet is a wonderful thing. But sometimes, you just want a nice brochure to flick through. That’s okay – ask for one on 0800 775 777, or click here

Your nearest dealer

There are over 140 Kia dealers in the UK. To find your nearest one, just click here.