Kia Rio Reviews

Dear Gregory

Thanks for taking the time to provide us with feedback on your Rio.

We’re sorry the performance of your car doesn’t yet meet your expectations. There are many factors that may lead your new car to have fuel consumption that differs from the officially published figures.

The engine in your car is built with very fine tolerances - it will gradually become more efficient over time and can take several thousand miles before it is at its most economical.

Please take a look at our ‘Driving Towards a Greener Future’ publication - www.kia.co.uk/new-cars/ecodynamics.aspx This will provide you with information on how to boost your Kia’s MPG, greener driving, government consumption and emissions figures and lots more.

Thanks again for your feedback and please do get in contact if we can be of any further help – 0845 6017521

Kia Customer Service
Monday to Friday: 8.30am - 6pm
Saturday: 9am - 1pm
Sunday: Closed

Dear Geoffrey

Thanks for taking the time to provide us with feedback on your Rio.

We’re sorry you’re disappointed with the way your car drives and that a spare wheel isn’t provided as standard.

Over the past few years car manufacturers have been replacing the traditional spare wheel with alternative ‘get you home’ puncture solutions. Spare wheels are both bulky and heavy, they take up valuable luggage space and the extra weight has a detrimental effect on fuel consumption and CO2 emissions.

Research shows the average driver will only get a puncture once every five years or 44,000 miles, therefore it doesn’t make much sense to carry a spare wheel around all of the time. Your new car is equipped with a Tyre Mobility Kit that uses a sealant to fix the puncture and a compressor to inflate the tyre. This repair will allow you to drive to the nearest dealer or tyre retailer at a maximum speed of 50mph.

We hope you find this information useful but please give us a call if you have any other questions – 0845 6017521.

Thanks again for your feedback.

Kia Customer Service
Call centre opening hours:
Monday to Friday: 8.30am - 6pm
Saturday: 9am - 1pm
Sunday: Closed