Kia UK Customer Services

We have a dedicated customer contact centre that’s there to help you with any queries relating to Kia cars.

We’re open from:
8.30am to 6pm Monday to Friday
9am to 1pm Saturday
Closed Sunday, Bank Holidays & Public Holidays

You can contact us by:
    - Phone 0333 2022990
    - Email us by clicking here 
    - Post
Kia Customer Services
PO Box 200
Brockhurst Crescent
Bescot
Walsall
WS5 4QZ

Before getting in touch, it’s worth taking a look at our Frequently Asked Questions which includes details about Kia warranty, technology, our complaints policy and much more - You may be able to find the information you need there.

Kia Motors subscribes to the New Car Code of Practice. This is a Trading Standard Institute approved code of practice.

Motor Codes - We are a member of the Society of Motor Manufacturers and Traders and so we’re proud to subscribe to the Motor Codes New Car Code of Practice which has been approved by the Trading Standards Institute through their Codes Approval Scheme. Their role is to make sure that we’re acting responsibly and keeping our promises in line with their code guidelines. You may contact them by:

Telephone: 0207 3441651 / 0800 6920825
Write to: Motor Industry Code of Practice for New Cars, 71 Great Peter Street, London SW1P 2BN
Email: consumer@motorcodes.co.uk


Further information on this code can be found here