Welcome to the Kia Family! With the purchase of your Kia you are now a part of the Kia Family - we like to treat our customers just like family members. We hope our Owner’s section will provide you with all the necessary information you’re looking for. Whether you want to find out more about our Family-like Care or would just like to browse some of the most frequently asked questions you are on the right page. If you can’t find what you’re looking for feel free to get in touch with us.
We now have a free to download Kia Service App for mobile and tablet devices on iOS and Android. The Kia Service App has many great features and also provides information of our dealers rights across Europe.
We will be adding more information and updating our Owner's section frequently. So make sure you visit again to see all the latest information and offers we have for our family members.
It is really important to make sure your Kia is serviced according to the manufacturers’ service schedule. We built your Kia, so of course we feel we are best placed to keep it running to the highest standard you expect. We strongly recommend using one of our Kia dealers, who will carry out all of the necessary service and maintenance for your Kia with one of our trained technicians. You can be assured that our dealers and technicians will only use Kia Genuine Parts while carrying out any service or maintenance requirements. Servicing at a Kia dealer will not only safeguard your vehicle’s performance, but will also enhance the resale value of your vehicle by having a full Kia service history.
You can find your service intervals in your Warranty Information and Service Record booklet provided with your Kia or you can also download the Kia service Intervals PDF.
In order to maintain the performance of your Kia we suggest regularly checking the following between your scheduled service intervals:
• Engine oil level. Which oil do I need for my Kia?
• Brake fluid level
• Coolant level
• Windscreen washer level
• Tyre pressures and their condition.
You can find more information and advice in your Kia owner’s manual. To help you with the maintenance of your Kia, participating Kia dealers offer a complimentary Vehicle Health Check by one of our trained technicians. For more information and to make a booking please contact your Kia dealer.
Kia Care-3 and Care-3 Plus are our service packages which fix the price of your first 3 or 5 services at extremely competitive prices offering great value servicing for your new Kia. To welcome you to the Kia family we offer this exclusive service package on selected new Kia models.
Some of the key benefits of Kia Care-3 and Care-3 Plus are:
• Excellent value for money
• Fixed cost and inflation proof servicing
• Available for the first 3 or first 5 services of your new Kia
• Your Kia will receive a full service history enhancing your resale value
• Packages are transferable to the new owner if you decide to sell your Kia
• Kia trained technicians will only use Kia Genuine Parts, using the latest tools and diagnostic equipment
• Prices are inclusive of VAT
Kia Care-3 customers can now also purchase their first MOT test for just £30 (3 service package only). So why not take advantage of our great value servicing and fix the price for your new Kia with Kia Care-3. Find out more about the Kia Care-3 Service Package.
Most Kia dealers also offer Service Plans which allow you to spread the cost of future servicing through simple monthly payments.
Just like our Care- 3 service packages, Service Plans are based on Kia service schedules including all parts, labour, engine oil and other lubricant requirements.
A Service Plan not only applies to new Kia vehicles, but also to used Kia vehicles. Existing customers can also take up a Service Plan at any time to plan for future service requirements. A bespoke monthly payment plan can be calculated by your Kia dealer based on your model, annual mileage and your desired cover period.